Then, you can select Long Paper for the document size. If you cannot select Long Paper, when scanning from the machine’s Control Panel, set Skip Blank Page to Off, set 2-sided Scan to Off and set Scan Type to an option other than Auto. Long Paper is not selected for the document size. Select the Remove Bleed-through / Pattern / Remove Background Color check box.Īlternatively, reduce the Skip Blank Page sensitivity. The settings are not appropriate for the type of document being scanned. Paper dust has accumulated on the surface of the glass strips inside the machine.īleedthrough is seen in the scanned data. The paper dust has accumulated on the sensors. See Related Information: Acceptable Documents. Make sure your document is acceptable for the machine. Your document is not acceptable for the machine. The leading edges of the document are aligned straight.įan the paper and position the pages so that the leading edges are aligned at a slight angle in the feed direction. Make sure the Separation Pad is set correctly. The Separation Pad is not set correctly or the rubber part of the Separation Pad is folded. The Pick Up Roller cover film is folded or removed.Ĭontact your Brother dealer or Brother Customer Service to replace the Pick Up Roller Cover. Slide the Feed Selector to the ADF Mode side.Ī plastic card is inserted in the Card Slot. Plastic Card Mode is selected in the Feed Selector. Make sure your media is acceptable for the machine.
Remove any foreign objects or ripped paper from the ADF.
Make sure you do not exceed the ADF's capacity. Too many documents are loaded in the ADF at a time. See Related Information: Clean the Scanner and Rollers. Paper dust has accumulated on the surface of the Pick Up Roller or Separation Pad.Ĭlean the Separation Pad and Pick Up Roller. ( ADS-1200/ADS-1250W)Ĭonnect your machine to an AC power outlet, and then try to scan. The resolution is not appropriate for your document. Insert the embossed card, embossed side up, into the Card Slot. The embossed card was inserted in the Card Slot with the embossed side down. Straighten the curled document and scan again. Insert the plastic card straight according to the guidelines. The plastic card is not inserted according to the guidelines. If you use a preset document size, the document skewing cannot be corrected automatically. Make sure the document size settings are appropriate for your document.Ĭonfigure the margin settings and adjust the scanning position. For example, a Letter/A4-sized document was fed when Executive/A5 Letter was selected as the document size. The settings are not appropriate for your document. If the document does not feed straight, use the continuous scan option. When Scan Size is set to Auto and you are scanning a document that contains multiple page sizes, insert narrow pages straight and as close to the center of the machine as possible. Gently adjust the Paper Guides to fit the width of your document. The Paper Guides are not adjusted to fit the width of the document. Paper dust has accumulated on the surface of the glass strips.Ĭlean the glass strips inside the machine. Vertical lines are seen in the scanned image. You can also scan documents using the ICA Scanner Driver. Make sure the Brother TWAIN driver is selected as the primary source in your application. The TWAIN driver has not been selected as the primary source in your scanning application. TWAIN errors appear when starting to scan. For example, in Nuance ™ PaperPort ™ 14SE, click Scan Settings > Select. Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. The TWAIN or WIA driver has not been selected as the primary source in your scanning application.
TWAIN or WIA errors appear when starting to scan.
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